Theory Test Appointment: How to Check Your Booking

If you have booked your driving theory test, it is important to know when and where your appointment is taking place.

If you have lost your confirmation email, need to check your test details or want to make a change, you can use the official GOV.UK services.

How to check your theory test appointment

You can check your theory test appointment online if you have lost or deleted your booking confirmation.

Use the official service:

Check your theory test appointment – GOV.UK

You will need your UK driving licence number.

The service allows you to check:

• The date of your theory test
• The time of your appointment
• The address of your theory test centre

Make a note of the details and allow plenty of time to arrive at the test centre.

What if you cannot find your booking confirmation?

You do not need to take your booking confirmation email or a printed copy with you to your theory test.

However, you must take the correct identification. Check the official guidance before your appointment so you know what documents are accepted:

What to take to your theory test – GOV.UK

If you cannot access your appointment details online, contact the DVSA for help.

How to change your theory test appointment

If you need to move your test to another date or change your test centre, you can use the official online service.

Change your theory test appointment – GOV.UK

You must give at least 3 full working days’ notice to change your appointment without normally having to pay again.

Monday to Saturday count as working days. Sundays and public holidays do not.

If you change your appointment with less than 3 full working days’ notice, you will normally have to pay for another test.

How to cancel your theory test

If you no longer want or need your appointment, you can cancel it online:

Cancel your theory test – GOV.UK

The same 3 full working days’ notice rule applies if you want to receive a refund of your test fee.

You may be able to request a refund if something unavoidable happens at short notice, such as an illness or injury, bereavement, a school or college exam, or your driving licence being stolen. DVSA will ask you for evidence.

Contacting the DVSA about your theory test

If you have problems checking, changing or cancelling your appointment, you can contact the DVSA theory test enquiries team.

Email: theorycustomerservices@dvsa.gov.uk
Telephone: 0300 200 1122
Opening hours: Monday to Friday, 8am to 5pm.

If you contact the DVSA, be prepared to provide your full name, date of birth, address, postcode and driving licence number. You may also be asked for your booking reference.

Important information for learner drivers

Remember that the notice period for a theory test is different from the notice period for a car practical driving test.

For a theory test, you normally need 3 full working days’ notice. For a car practical test, the current notice period is 10 full working days.

If you are taking your test in Northern Ireland, use the separate Northern Ireland booking and appointment services.

Get ready for your theory test

Once you have confirmed your appointment, make sure you leave enough time to revise both parts of the theory test:

• Multiple-choice questions
• Hazard perception

You can practise using the free official DVSA resources:

Take a practice theory test – GOV.UK

Good preparation will help you feel more confident when test day arrives.

FQ Driving Academy – Helping learner drivers learn, prepare and drive with confidence. Last reviewed: November 2026